NMS won't start - Avocent KVM issue?

Added by Rick Romero 11 months ago

I have a Nexentstore box that I built in December, it was working, and then I moved to another location. Unfortunately the remodel of the new location was FOUR MONTHS behind, so it just sat for a long time. Now NMS won't start - it hangs for a long time then goes into maintenance. I've tried all the various restart methods that have been posted, verified DNS and hosts was correct (had that issue once), rebooted, but nothing seems to work.

offline        15:52:57 svc:/application/nmv:default
offline        15:52:57 svc:/application/nmcd:default
maintenance    17:15:23 svc:/application/nms:default

#svcs -xv
svc:/application/nms:default (Nexenta Management Services and API daemon)
State: maintenance since Tue Jul 10 17:15:23 2012
Reason: Start method failed repeatedly, last died on Killed (9).
See: http://sun.com/msg/SMF-8000-KS
See: man -M /usr/share/man -s 1 nms
See: /var/svc/log/application-nms:default.log
Impact: 2 dependent services are not running:
svc:/application/nmcd:default
svc:/application/nmv:default

Checking the logs, I noticed this - at first I thought nothing of it, but this morning realized it's seeing the Avocent KVM USB Keyboard/Mouse as a CD drive. There is no USB CD drive, I fact, I don't believe there is a CD drive installed at all.

#tail  /var/svc/log/application-nms:default.log
1. Logical Node: /dev/rdsk/c2t0d0p0
Physical Node: /pci@0,0/pci1028,2f1@1a/hub@1/storage@2/disk@0,0
Connected Device: KVM      vmDisk-CD        0.01
Device Type: CD Reader
Bus: USB
Size: <Unknown>
Label: <Unknown>
Access permissions: <Unknown>
[ Jul 10 17:15:23 Method or service exit timed out.  Killing contract 94. ]
[ Jul 10 17:15:23 Method "start" failed due to signal KILL. ]

As I said, I'm not in the office. In fact, the server room is pretty inaccessible when you're on site to just try and unlpug the KVM. Is there a way to disable the USB driver in NexentaStor? I think disabling the KVM in some manner is the next step. If not, any other ideas?


Replies

RE: NMS won't start - Avocent KVM issue? - Added by Peter Kueth 11 months ago

Rick,

Is this a Avocent DSR or MPU? If it is one of those you can disable vmedia for that dongle and that should fix your problem.

Peter

RE: NMS won't start - Avocent KVM issue? - Added by Rick Romero 11 months ago

Haven't the foggiest. It's an Autoview 3008 8 port KVM. I just wanted an IP KVM, I had no idea you could share a CDROM via the dongle. I did look for an option to disable CD ROM sharing before, but wasn't able to find it. The details on the dongles (AVRIQ Versions), say it's a VMC type.

Do I have advanced dongles, and a 'simple' IP KVM ?

RE: NMS won't start - Avocent KVM issue? - Added by Peter Kueth 11 months ago

I'm not familiar enough with the Autoview KVMs to answer this.

I'd recommend checking out the Avocent support page (https://support.avocent.com) they'll get back to you in a day or two usually.

I'll ask a friend that is familiar with the Autoview line. If I hear anything back I'll post it.